I went there on recommendation from our hotel to purchase Universal Tickets. I contacted the office and they stated a price which was good savings what I could have purchased in the park (~$105 per person). My husband and I went there and the lady was I spoke with was like it is (~$150.00 per person) (which was about a $40 difference). I told her my notes that when I had spoke was the $105. She then replies saying oh I must have quoted you the wrong price. I then asked if she could honored what she quoted me. She said no. I purchased them there just to save time not to wait in a line to purchase the tickets at the park, but I will never go there again! If you won't honor what you tell people over the phone, how can the company be trusted?
PLEASE BEWARE when you call in an get a quote for tickets prices! They will quote you the wrong price and not honor what they told you over the phone!
Great and polite!
Helpful and quick... They were able to get us our park passes in short order. The office was clean and in order. Staff was friendly and prompt.
Buying and picking up the tickets when just fine when I called to ask if I could return one of the tickets the lady got very rude. It was just a question! She tried to tell me it would be breaking the law lol
Great prices! There low price guarantee is very convenient. So many types of tickets to choose from.
Kissimmee Guest Services is a US Travel Agency based in Celebration, Florida. Kissimmee Guest Services is located at 950 Celebration Blvd Suite H, Celebration, FL 34747, USA.
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